rapidfids: Intuitive Flight Information Displays

Transforming Passenger Experience and Driving Revenue for Airports

In today’s fast-paced world, airports serve as crucial hubs facilitating global connectivity. Ensuring a seamless and pleasant experience for passengers has become a top priority for airports worldwide. Central to this goal is the effective management and communication of flight information.

Traditionally, this was achieved through static displays and announcements. However, with technological advancements, airports are now turning to intuitive flight information displays to revolutionise the passenger experience while boosting revenue streams. Among the pioneers in this field, Daifuku stands out as a leader in providing innovative solutions tailored to meet the evolving needs of modern airports.

Where Information Meets Innovation

Introducing Daifuku’s rapidfids, our cutting-edge solution is revolutionising real-time information distribution with over 10,500 active displays worldwide. Seamlessly integrating with diverse airport infrastructures, including flight displays, check-in counters, boarding gates, visual paging systems, carousels, and other passenger and operational information.

Our innovative solution streamlines the management of FIDS devices across any airport layout. Uploading your unique airport layout allows all FIDS devices to be effortlessly maintained and monitored, regardless of complexity. With its advanced rich-media capabilities, rapidfids provides unparalleled control over passenger communication, ensuring timely and relevant updates.

Seamless Integration 

Seamlessly integrating with diverse airport infrastructures, rapidfids ensures optimal functionality and efficiency, providing unparalleled convenience and peace of mind to aviation stakeholders.

Our latest release of rapidfids has eliminated the need for individual display controllers (GMCs), removing additional overheads, maintenance costs and barriers to implementation.

This latest contemporary change in architecture means all displays are securely connected to our WebFIDS, remotely storing content in the cloud and streaming content directly to the designated display.

Enhanced Experience

One of the primary objectives of intuitive flight information displays is to enhance the passenger experience from the moment they step foot in the airport. These displays leverage intuitive interfaces, dynamic content, and real-time updates to provide passengers with relevant and easily accessible flight information. Gone are the days of deciphering cryptic flight boards or relying solely on airport staff for assistance. With intuitive displays, passengers can locate their flight status, gate information, and boarding times, navigating through the airport terminals effortlessly.

Displays are designed to be highly interactive, with particular attention given to colour theory and graphics, combining both airport branding and vital visual cues.

Passengers can seamlessly access critical details when filtering information on airlines, destinations, or departure times. This functionality reduces stress and uncertainty, empowering passengers to make informed decisions throughout their journey.

Thibaut Caplain, Executive General Manager of Software at Daifuku Oceania, emphasises the significance of colour theory and graphics in designing intuitive displays, stating, “Effective use of colour theory and graphics is paramount in creating visually appealing and easy-to-understand flight information displays. Working with specialists in this field is essential to ensure that the design elements align with the airport’s branding and enhance the overall passenger experience.”

Driving Revenue for Airports

In addition to enhancing the passenger experience, intuitive flight information displays present lucrative opportunities for airports to drive revenue. By leveraging digital signage technology, airports can deliver targeted advertisements, promotions, and sponsored content directly to passengers via these displays. For instance, airlines can promote upgrades, lounge access, or ancillary services to passengers checking their flight status. Retailers and vendors within the airport can also capitalise on this platform to advertise special offers, dining options, or duty-free shopping opportunities.

Daifuku’s innovative solutions integrate seamlessly with existing airport infrastructure, allowing for efficient advertising content management and delivery across multiple displays with a single click.

Furthermore, these displays can be strategically placed in high-traffic areas such as check-in counters, security checkpoints, and departure gates to maximise exposure and engagement. As a result, airports can unlock new revenue streams while providing value-added services to passengers.

Significant technological shifts now enable airports to tactically position product and service advertising based on passenger movements and areas of high impact. While passengers are waiting to board their flight or displayed upon arrival, local businesses can promote relevant products and services to an engaged audience.

To learn more about Daifuku’s rapidfids and how it can work for your airport, contact one of our Business Solution Specialists.