Case Study

Brisbane Airport

Design, supply, installation, commissioning, maintenance and support


In June 2012, Daifuku Airport Technologies deployed the company’s first fully-automatic self-service bag drop in Brisbane. Passengers on Jetstar’s domestic flights were the first to experience the self-service bag drop deployment. Since this time, Daifuku’s SBDs have been expanded to additional airlines flying domestic and international routes with the final installation in 2018. Today, over 40 Daifuku SBDs have been integrated across various terminals within Brisbane Airport.

100k +

Bags per month successfully processed


SBDs successfully integrated across Brisbane Airport

7.8 m

Passengers transited through Brisbane Airport in FY2021


Equipment provided

    • Drop UX P-Series
    • Intrusion detection
    • ADA compliance
    • Laser bar code readers
    • 3D camera for tub detection and conveyability checks
    • Heavy bag tag management
    • CUSS 1.3 with SITA integration


Daifuku Self Bag Drop - Drop UX P-Series

"Peak times are already busy and will only become busier so, we are committed to using the best technology to improve operations, enhance the passenger experience and to make optimum use of the space we have available.”

Roea Hellemons, Chief Executive Officer at Eindhoven Airport, NV (Formerly General Manager Strategic Planning and Development - Brisbane Airport)


Supporting during peak times

The deployment of Daifuku’s SBDs has been widely successful throughout BNE, the Airport Authority reordering the solution three times since the first installation.


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