Case Study

LaGuardia Airport - Terminal C

Delta's new terminal for a reimagined airport


For many years, LaGuardia Airport was infamous for its outdated atmosphere and inefficiency. New Yorkers and airport stakeholders, including Delta Air Lines, were ready for a change. Delta was eager to replace their Terminals C and D, which were separate, outdated, and disconnected. In 2017, they broke ground on a new, 1.3 million square foot terminal to replace and double the size of the two existing terminals.




high-speed diverters

$111 million

BHS Investment (USD)


Equipment Provided

  • 48 High Speed Diverters
  • 11 Vertical Sorting Units and Vertical Merge Units
  • 4 CTX 9800 EDS Machines
  • 195 power turns
  • 5 baggage claim devices
  • 8 make-up units
  • 10 ticket/check-in counter conveyors
  • 2 SICK Automatic Tag Readers (ATR)
  • 9 SICK Hybrid ATRs – RFID and Laser Arrays

A state-of-art baggage handling system

Daifuku’s scope of work included an outbound BHS in the Headhouse with multiple check-in input lines leading to the Checked Baggage Inspection System (CBIS). The inline CBIS consists of four EDS machines where baggage is screened before transferring via one of the two mainline conveyors to Concourse E for sortation.

Concourse E contains two sortation loops, one recirculation loop, two transfer input systems, two manual encoding systems, seven early bag storage lanes, and eight make-up units.

An inbound BHS is located in the Headhouse with single feed lines to five slope plate claim devices and an oversize slide.

"The opening of Delta's $4 billion Terminal C will help provide a state-of-the-art passenger experience, easing connections and creating lasting impressions."

Kathy Hochul - New York Governor


Transformation despite trying times

The Baggage Handling System for Terminal C was designed, manufactured, installed, and commissioned during the height of the COVID-19 pandemic. Although Daifuku was required to adhere to the ever-changing local, state, and federal protocols, activities continued with minimal impact to the project schedule. The resulting efficient and modern terminal is a legacy of this team’s work and a realization of Delta’s vision for a new LaGuardia.



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