Case Study

Schiphol Airport

Redefining the security screening process

Overview

Security screening presents one of the most stressful points in the passenger journey. Schiphol Airport partnered with Scarabee, a Daifuku Company, to revolutionise their security screening processes, enhancing system efficiency and passenger comfort while further improving security compliance.

12

month deployment

327

direct destinations

70M

passengers processed in 2018

Solution

Checkpoint Screening key features

  • 67 Smart Security Lanes (SSL) and growing
  • Using CT technology, Schiphol was the first airport worldwide to allow passengers to keep their laptops and liquids in their bags
  • The use of SSL has transformed the checkpoint process, providing an enhanced experience for passengers, resulting in less stress and improved interactions between passengers and security officers
  • CT scanners integrate seamlessly with SSL and remote screening solutions

Unparalleled efficiency

Our advanced security screening software automatically identifies potential threats, providing a live, interactive 3D image for analysis purposes. The use of 3D technology also allows passengers to leave liquids, gels, aerosols and electronics in their bags at all times, dramatically enhancing passenger throughput.

“You should take a look at Amsterdam Airport Schiphol where they invented a new way to accelerate the flow at the security check-in. This is amazing.”

Hans de Boer — Chairman of the Confederation of Netherlands Industry and Employers

Results

Enhanced passenger throughput

The integration of Scarabee’s SSLs provides a range of additional benefits for passengers, including the ability to screen passengers parallel to their carry-on baggage. This facilitates a fast flow of operations and significantly reduces wait times. An in-built diverter automatically separates approved and rejected baggage post-screening, allowing security agents to spend the required time on potential risks.

Schiphol’s updated security screening system consisted of 67 SSLs that processed 70 million passengers in 2018, dramatically reducing passenger wait times while enhancing operational efficiency.

67 Smart Security Lanes
Contact

Discover how Daifuku can support you and your customers

Get in touch with your local team today.