Case Study
Toronto Pearson International Airport
Planning for exponential growth
Case Study
Planning for exponential growth
The Greater Toronto Airport Authority (GTAA) decided to invest in optimizing the utility and capacity of their existing infrastructure in pursuit of becoming a world-class facility. Furthermore, the Canadian Air Transport Security Authority (CATSA) changed its procedures and policies from a 5-level Hold Baggage Screening to a 3-level Hold Baggage Screening.
90%
decrease in baggage-related issues
1,300+
various conveyor types
47 million
passengers annually
Solution
To provide a new conveyor system to Canada’s largest and busiest airport without interruption, we used a phased implementation plan for the various types of security screening required, including TransBorder, International, and Domestic. This vital project lasted approximately 5 years due to the design-build nature and the phased implementation plan. The security over-haul required significant reconfiguration of the baggage system and the outdated security machines were replaced with state-of-the-art high-speed x-ray machines.
Improvements in systems and processes, combined with employee leadership and teamwork, led to a 90 percent decrease in reported baggage-related issues in 2017 compared to the previous year.
The technological upgrade now aligns with international screening policies and the consolidation of the screening equipment into one area for each sector’s product will make future upgrades and equipment life cycle changes efficient and more cost-effective.
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