Introducing an innovative product, called Bag-UX

Daifuku announces the introduction of their latest innovation in baggage technology – Bag-UX, designed to improve baggage system performance by reducing jams and identifying other potential issues that impact throughput capabilities. Bag-UX is the first of its kind, utilizing technology developed by Daifuku to ensure proper baggage orientation at ticket counter load belts before entering the system downstream.

“When Bag-UX detects a bag orientation issue (also known as bag hygiene), it stops the conveyor belt and identifies the exact issue on the touchscreen display. Common issues with bags include extended handles, soft-sided bags not placed in a tub, wheels facing down or forward, and bags spaced too close together. The operator then corrects the issue, which will initiate the belt to restart and resume normal operation,” commented Mark Funston, Vice President of Digital Business Solutions, Daifuku Airport Technologies.

“The application of this technology is not limited to the ticket counter operations with the ability to be used in other areas of the baggage system as a preventative measure to streamline operations. Airport operations are time-dependent; this solution is just one area Daifuku is investing in to allow our client’s operations to gain efficiencies.”

The initial pilot program commenced in December 2020 for United Airlines at the Los Angeles International Airport (LAX), with additional programs scheduled to roll out internationally in the coming months.